Took a quick look at the various com tls (is that texting, IM, or neither?). Email, of course, is pretty old stuff. Extremely useful when used judiciously but a real pain in the bums when getting deluged. The various other methods (ie IM, texting, etc.) no doubt have their uses and appeal in certain circumstances, but [luddite time] I can think of a couple objections (at least)
1. Rather much like having to learn numerous foreign languages to no real effect (assuming the something like IM is not the only method of communication available)
2. Increased the number of areas a librarian would need to be hooked up to all the time.
3. Just reinforces that increasing "need" to have it all yesterday.
Anyway, on a practical level, I can see the point of having these "services" available at the library with enough training, specifically allocated staff/staff time, appropriate disclaimers regarding patron expectations.
Lets give smoke signals a try again.
Sunday, October 5, 2008
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